Just one possible thing.
IF you are using a system on your computer that autofills in the UserID and Pwd, but doesn't show the full UserID being used, then it is possible they have a duplicate account. I had trouble with a login one year on a different program, for just the UserID that didn't work because the UserID autofilled and didn't show the full entry......like Budd***** , and I didn't know the stuff under ***** was incorrect. It worked when I retyped the full entry. One could have two fully-operational logins and not realize they are slightly different.
Other?? Try a different browser? That shouldn't make a difference, but grasping at straws
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
