@ASB7 wrote:
the reply I got from THE EXPERT was the link to the form, which I've tried using three times, all with the same result -IMPOSSIBLE - it doesn't permit you to send.
Looks like we will have to see the lawyer that I saw on a google search and do a class action suit against Intuit. what a way for them to ruin a brand name. It is very clear that they have ZERO respect for their customers. Looks as though they have no one in customer service even though they sure try to impress us how much they care to provide good service.
The phone system is no better, I tried that three times and got nowhere.
If the link in this TurboTax support FAQ does not work for you then contact TurboTax support - https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
