This isn't the first time TurboTax has had a massive screw-up. For example, in 2015 they removed support for Schedules C, D, and E from the desktop Deluxe edition without telling anyone. Then they charged extra for adding those schedules back in. After purchasers raised hell about it they offered a $25 rebate on the extra amount paid and backed off by including the missing schedules the next year.
