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Logging into TurboTax I see someone else's information, including full name, date of birth and social security number. Has anyone else seen another user's information?
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February 28, 2021
11:11 AM
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Get your taxes done using TurboTax
This would be best handled by calling our customer support specialist by clicking here.
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March 4, 2021
2:39 PM
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Get your taxes done using TurboTax
That is what I tried first. They failed to fix the problem and I tried repeatedly to reach them again and couldn't get through. The automated system keeps telling me to change my password, which is not the correct solution.
March 4, 2021
2:43 PM
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Get your taxes done using TurboTax
Every TurboTax user should be concerned that users can see other user's private data. TurboTax is showing me someone else's name, DOB and SS# instead of my own.
March 4, 2021
2:45 PM