CarissaM
Intuit Alumni

Get your taxes done using TurboTax

@GLD777 Can we have a diagnostic copy of your return? If so, here are the steps to send us a copy of the diagnostic return:

 

1. Sign in to your tax return in TurboTax Online.

2. Go back into your return.

3. Find My Tax Tools in the left menu Select Tools.

4. In the Tools Center, select the Share my file with Agent link toward the bottom of the list.

5. You’ll see a message about creating a diagnostic copy of your tax file. Select OK

6. After you click ok you’ll see that A protected copy of your return has been sent along with your 6 digit token number.

 

Once you receive the token number, please post it here. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"