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@jmurphy938 wrote:

its the second one. the my info screen. you are correct you can put whatever you want in that field however you cannot delete the field. i can delete the words out of the occupation field and try to leave it blank but then it tells me im missing info and wont let me file until i fix it. even with there being NO characters or words or anything in the field if i go to "fix my arizona return" it STILL says there are too many characters. something is clearly wrong with the software, not the user. in this instance at least. i tried changing the occupation to several different jobs from the dropdown list, that didnt work. i tried typing in "Regional Service Director", that didnt work. i tried leaving it blank, that didnt work. it makes no sense.


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