@Donaldo2- Have you tried opening a different internet browser to complete your custodian's taxes? If you are using Internet Explorer to complete yours, maybe try Chrome to complete your custodians. You may need to clear your cache and cookies. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering your information again.
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