JeanneLO
Intuit Alumni

Get your taxes done using TurboTax

The thread you posted to is a few years old. Therefore your question is not clear. Would you please clarify your question. If you want to use your existing email address and create a new TurboTax user ID please follow these steps:

 

  1. Sign out of TurboTax Online.
  2. Select the TurboTax Online product you want to use for the second return and proceed.
  3. On the Create your account screen, set up a new user ID for the second return.
    • You can reuse your email address if you want to receive e-file notifications for the second return.
    • Up to 5 accounts can be tied to the same email address.
  4. After you've created the new account, you can start working on the second return.
  5. If you can't create a new account because your web browser automatically  logs you into your old account, you may need to clear your browser history, cache and cookies.
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