@coskun12 The request a refund link is only if you purchased the TurboTax software as a CD or Download from the TurboTax website
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
If you did not use the TurboTax software installed on a personal computer but used the TurboTax online web-based editions instead then only TurboTax support can assist you with a refund for the online editions.
