I called them today and was on hold for 32 minutes and they hung up. Only solution is for them to provide a secondary license to install on add'l computers, if required. This all changed this year.
First of all, REPS should not be hanging up on customers for no reason. Someone picked up the call and promptly hung up. Poor customer service by TT and I don't care what any mods have to say here.
The CD creates a dummy account most likely on the PC you installed the SW initially and if you DL the software for others ,it will not work. You need the CD to work. IF you have different OS's I don't know how will that work with the CD as I can't see if both an exe and dmg file is on the CD itself.
This shouldn't be that difficult. If you don't want our tax dollars, then screw off. I will not look into other SW programs in the future. Enough of this BS with TT.
