@Molnar1
I revised my comment above a bit since I see you are preparing your return on a phone, but you may have been emailed the original. If you are using the Mobile App, here's a method to reach a specialist inside the Mobile App. See the following and read the info at the link about "SmartLook" first.
The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. You can also opt for a callback:
- Sign in to the mobile app if you're not already and select the question mark in the upper-right corner to open the TurboTax Assistant.
- If you're using the iOS app, type in Talk to a specialist and follow the prompts to be connected.
- Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first. (Doesn't apply if using a paid edition, i.e., Deluxe or higher.)
- Select Get a phone call and follow the prompts to schedule your call or you can select Live chat to chat with a specialist directly in the app.
