The account recovery is set up for security purposes to protect customer's tax data, so the account recovery steps are, unfortunately, the only option. In lieu of paying for your tax return, consider a free IRS transcript. A transcript contains most line items from your return and can be used if you need last year's AGI or other numbers from a previously-filed return. To order, go to the IRS Get Transcript page and choose an option: online (same-day) or by mail (5–10 days).
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