@ kerrfam wrote:
We are having a lot of trouble with this as well, we are also Utah users. I have confirmed that the withholding number on the W-2 has no hyphens, dashes and ends in a lower case wth. We still get the same error message and the withholding number on the TC-40W still ends in lower case wth. Any help with this would be greatly appreciated.
Aw, shucks! That's unusual that it didn't work for you. Many Utah users with this error have been reporting the lower case "wth" works.
However, you didn't mention using a 14-character entry, so I don't know if you did or not. It has to be 14 characters including the "wth", i.e., there should be 11 numeric digits followed by "wth" without dashes. And if you also have a Form 1099 that has a Payer withholding ID in that format you have to enter that one in lower case as well. i.e., you likely have to use lower case on any form with a Payer withholding ID.
Is your number shorter than usual--i.e., is your Payer withholding ID number you were provided less than 14 characters? If so, try adding some leading zeros to make it 11 numeric digits then end with the "wth" for a total of 14, such as this example where I added zeros: 00012345678wth
If none of those suggestions work, and if you don't get any further suggestions in this user forum, you can contact TurboTax Support for assistance. If you are using a paid version, you can use this contact form to get a phone number:
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