There are 5 ways to get back into your TurboTax account:

• If you can sign in and want to update your email address Online click here.
• If you forgot your User ID or password using TurboTax  Online click here.
• If you can't access your email or phone number then click here to complete the Account Recovery Request Form on TurboTax Online.
• If you forgot your password using TurboTax Mobile App click here.
• If you forgot your password using TurboTax  CD/Download click here.