When your return is being rejected, that means the information you are entering does not match the IRS records. You can request a transcript from the IRS website to make sure that the copy of your return is the same as what they have in their records.
The AGI can be found on form 1040 line 8b.
There are a few possible reasons why you’re getting an e-file reject.
If you:
- Filed late last year after mid-November or your return was processed after that time—try entering 0.
- Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
- Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
- Filed with your spouse last year—you and your spouse have the same 2019 AGI. (Don’t split the AGI amount or enter 0 for one of you).
What if I entered the correct AGI and I’m still getting an e-file reject?
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