Yes, it would be nice if TurboTax technical staff could resolve this issue in the internals of the software and it's security system, and also in the meantime make sure that TurboTax support has access to a Knowledgebase that indicates this solution (unplug your flash drive, and possibly other peripherals that are plugged in) as a possible solution to the problem. That solution is fast and easy, and doesn't have support incorrectly advising customers to go back to their seller with claims of providing them bootleg copies when in actuality it is apparently a bug of some type in the software package.
