@Babbe9 If you verified that the information you entered into TurboTax exactly matches the Social Security card, and that the birth date is correct and has been entered in MM/DD/YYYY format, your next step is to Contact Social Security By Phone | SSA to verify that the SSA's records are correct. (The IRS gets their information from the SSA.) Correct SSA records will prevent the same rejection next year.
In the meantime, your best option is to file a paper return, as your return will continue to get rejected until the mismatch is fixed at the Social Security Administration. It can take about 4–6 weeks or longer.
"ChristinaCLO New Member"
Please see the TurboTax FAQ below, on how to fix a rejected return:
How do I fix a rejected return?
