TurboTax will tell you why you are not able to e-file your New York state return. Usually it is because some forms are not available or unsupported by TurboTax.
At this point, all NY forms are available that are supported by TurboTax. If you are not able to e-file you may have an unsupported form. Did something change in your situation in 2020?
If you are using CD\Desktop, make sure TurboTax is up to date. Click Online in the upper left menu. Then Check for Updates.
Finally make sure you NY return has no errors. Run another State Review.
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