Try deleting the download, emptying your computer's trash and rebooting your computer. Next, go to downloads in your TurboTax account and re-download the software. https://ttlc.intuit.com/replies/3302070
If you continue to have issues, use the FAQ below to contact customer support. You may need to have a new download link sent. https://ttlc.intuit.com/replies/3300041
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