@bsymczak wrote:
I'm having the identical issue with TurboTax 2020 Deluxe. I go to talk to a representative and he exhausted every idea he had and said it must be the computer. It is a brand new Asus with high end components so unlikely that it is the computer. I was downloading the software, but may have to buy an external CD drive and use the disk, but can't imagine how that will help.
Another user posted this fix. See if it works for you -
- change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
- launch TT and the activation screen should launch. copy / paste in your activation code. you should get the 'all set' green check mark
- change your resolution back to what is was originally.
