EbonyA
Intuit Alumni

Get your taxes done using TurboTax

@Lashay111 if clearing cache and deleting cookies does not resolve your issue, you may try using a different browser altogether. If the issue still persists you may reach out to a Turbo Tax representative via these steps: Contacting Turbo Tax

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"