@kkskye13
Please see this Turbo Tax FAQ on how to edit your W-2 information. Edit or remove a W-2
This Turbo Tax FAQ will show you how to add a W-2 in the app. Add a W-2
Try uninstalling and reinstalling the app. This may help. It is possible that the site is getting more requests than what it is designed to handle due to extraordinary circumstances. If it does not work, you may have to use Turbo Tax online.
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