You cannot delete your account.
As long as you haven't paid your TurboTax Online fee (or registered a cost-free version), you can clear any data you entered. (Fees paid through Pay With My Refund and pre-paid code also count as "paid.")
Once you've paid or registered, we're required to store copies of your return. These are the same requirements imposed on accountants, CPAs, and other professional tax preparers.
Don't worry if you started a TurboTax Online return but didn't finish it. We're still dedicated to protecting every customer's personal and financial information.
TurboTax Free Edition is an online-only product that supports simple tax returns that can be filed on Form 1040 without any attached schedules.
Simple tax situations covered in TurboTax Free Edition:
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- W-2 income
- Unemployment income
- Limited interest and dividend income reported on a 1099-INT or 1099-DIV
- Claiming the standard deduction
- Earned Income Tax Credit (EIC)
- Child tax credits
Situations not covered in TurboTax Free Edition include:
- Itemized deductions
- Business or 1099-MISC income
- Stock sales
- Rental property income
- Credits, deductions, and income reported on schedules 1–3, such as the Student Loan Interest Deduction
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