Get your taxes done using TurboTax


@Nitabai wrote:

macuser_22

See several  threads reported in March 2020 - so obviously it was an issue with the TurboTax for 2019 as well

https://ttlc.intuit.com/community/taxes/discussion/this-license-code-has-already-been-associated-wit...

https://ttlc.intuit.com/community/taxes/discussion/re-how-to-share-turbotax-2019-with-daughter/01/13...

https://ttlc.intuit.com/community/taxes/discussion/re-downloading-turbotax-deluxe/01/1359127/highlig...

 

TurboTax representative disconnected my call after keeping me on hold for over 1 hour 45 minutes

 


That was an unrelated issue.     The issue in this thread that I am responding to, is installing on one computer using the CD and then attempting to get a download for a second computer.   

 

This is new for 2020 only because the license code is not associated with your TurboTax account as it was in 2019 - it is only associated with the physical CD and not the download - if you do not install from the CD the license code cannot be located .    (2019 had other license code issues, but not this one).

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**