Got a very helpful Turbotax rep on the phone. She explained that there was a hiccup in the TT 2020 setup, which required a 2nd license code to install it on my laptop after I'd initially installed it to my desktop. Now I'm all set (no charge for the 2nd license code).
Per the rep, if I'd downloaded to my laptop using the license code on my CD/DVD folder FIRST, then installed TT to my desktop using my CD/DVD reader, I would not have had the issue.
Next year, I hope to remember to download to my laptop FIRST, then install to my desktop.
