If you are trying to enter W2 wage information please try the steps below:
1.Choose Federal Taxes Tab ( Personal Tab and Personal Income In Home and Business).
2.Select Wages and Income.
3.Select I'll choose what I work on.
4.Under Wages and Salaries W2 select Start/Update.
5.You will now be at the interview process for entering your W2.
If you are entering 1099 income, please take a look at the link below:
https://ttlc.intuit.com/questions/2893392-where-do-i-enter-a-1099-misc
Also to clear and start over your return you may follow the steps in the following link:
https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online?jump_to=a...
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