APPARENTLY, that is not true for those who used turbo tax and DIRECT DEPOSIT! The reason this information is completely false is that the IRS website that we all get redirected to is stating that they do not have direct deposit individual account numbers.. why? because the previous tax year.. turbotax implemented their OWN account number so that they get paid first from your refund. so how can you even say what you did about that?
there is no way to reach someone directly at both turbotax now as well as the IRS.. The IRS call line and website is practically useless whereas the turbotax company was never like that before .. until now! I am so frustrated. I want to speak with someone at turbo tax directly and get nothing but lame automated gate keeping preventing me from this directive both by phone and by chat . I even put my phone on a call wait list for a freaking hour. the call finally comes, I answer it and it disconnects! this is not okay I tried calling back .. thrown into the monotonous call que and they claim they dont recognize my email address.. yet then offer to send me a text or email to it. this is NOT okay.. Especially since I am pretty certain I paid extra for direct assistance with my turbo tax fees last year to prevent this kind of crap.
Irs said they will do direct deposit and follow their protocal with last years filing.. I chose turbo.. when I try to see where GET MY PAYMENT shows.. it shows last years information as well as an UNKNOWN BANK account number.. so you try again !!!
