@ jlewellen7 wrote:
yes, I am on a Surface and I can't enter my amounts with either the online keyboard or the actual keyboard. It is driving me mad!!!
I don't have such a device, so I have no way to troubleshoot. However, I found the following post by a user on a Microsoft forum:
Open the Settings (gear icon on the Start Menu)
Go to Devices - Typing - Hardware Keyboard
Is "Show suggestions as I type" turned on?
If so turn it off and try again.
If you don't get any other suggestions in this user community forum, here's how to reach TurboTax Support:
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form:
https://support.turbotax.intuit.com/contact
