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Running TurboTax via a VPN

I have logged into T-T 5 times via the VPN (each from a different VPN city), each time asked to enter the license number.  Now it will not let me in as it claims I have used my 5 licenses.  I have this loaded on two computers, an old one I just replaced and the new one.  I can not get in to finish my T-T in either computer.  What can I do to continue to use what I paid for.