Are you using Home & Business on a Mac or Windows? Are you accessing the QEF Quick Employer Forms from inside the program?
You can do them 2 different ways from the Windows Desktop Home & Business program. Either Online using Quick Employer Forms (QEF) -or- directly on your computer with the built in W2/1099 Reporter.
In the Window's Home & Business Desktop program to Prepare W2s or 1099s, click the big blue button to Start a New Return or go up to File-New Tax Return. Then on the next screen it asks What would you like to do?
If you get a screen with 2 choices, Check the second circle that says Prepare W-2s and 1099s for my employees or contractors. Then that will expand and give you a choice to prepare them online or on your computer.
If you get a screen that says Continue your Tax Return and a box listing your returns then go up to FILE - New Tax Return again and you should get a box to pick the type of return you need to prepare. Pick US Forms W-2/1099 Reporter
I have screen shots.
