The suggestions provided do not resolve the issue. The main issue is TT will not acknowledge there is an internet connection available. Tech support does not seem to know how to resolve the issue. I have already registered the program when I down loaded it. (After getting the same result from the install CD.
As previously stated the program will update itself even after the successful install. But it will not allow the activation code to be entered because the activation screen times out too quickly before the program returns with the statement that it in not connected to the internet. "try again" button is displayed. No matter now many times you "push" the button so it tries to go out to check to establish communication it returns the same value. " You are not connected to the Internet". The opening screen shows that it is checking for updates while loading. It even installs them and shows what is new. But entering the program after that point shows that it requires activation and again no internet connection.
My Suggestion is there should be a written script that TT could provide to bypass this activation screen process if you prove to them that you purchased it. I know that this is an issue and it seem to affect this window 10 build. I have been reading about them in other forums looking for a solution.
I am willing to try them. I just want a resolve so i can do my taxes since I can not always connect to the internet to use and update the program.
Thanks. Looking forward to someone's fix to the issue at hand.
