@ir1 wrote:
I just did exactly that and got the exact same screen I posted. Seems like some shady tactic by TurboTax to prevent users from using cheaper version? Very annoying.
Nawww...There is something else going on. Best you contact TurboTax support for how to get this corrected so you can clear and start over.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
