@lgcooke wrote:
Thanks for the insights, LField.
I have the exact same problem: the IRS won't accept a foreign telephone number, yet the Intuit site does, thereby creating a mismatch. I'm perplexed as to why Intuit would expose both numbers to the IRS, when the numbers should be independent of each other, but that's another story.
I cannot find a means of changing or deleting the Intuit number. It doesn't allow it for some reason. My Brazilian number was verified, but there should be a mechanism to change it, but my login doesn't allow it. Any further guidance?
See this TurboTax support FAQ for this error - https://ttlc.intuit.com/community/bugs-and-error-messages/help/why-am-i-getting-601errv-5-custhdr-17...
