@bobsacard Are you trying to transfer your 2019 data to a new 2020 return? You have to do that transfer at the very beginning before you enter any 2020 information and you have to be in exactly the same account and user ID that you used for 2019.
You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
How to transfer last year’s return? https://ttlc.intuit.com/questions/1900883
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
