@VolvoGirl wrote:
@macuser_22 & anyone else...... He has the same problem I and several others have. We first installed the CD on a computer. Then we want to download the program to another computer without a CD drive but it is saying the License Code has already been associated with an account. and look in my downloads. Well what account did the CD register it to? It's not in my downloads. When it installed it didn't ask me for my account name and password. How do I sync it up to my account? I haven't called in yet. Hope someone does and gets the solution.
This user explains it good
https://ttlc.intuit.com/community/taxes/discussion/re-cannot-reinstall-download-cd-product-on-second...
I posed the question to the MODS - they might be able to get an answer sooner.
(I have never installed from a CD, but I have a vague memory that last year before entering the license code, it asked you to enter your account information or create a new account if you did not have one. For 2020 it seems that it no longer requires an account to install form a CD. Looks like only half of it got changed.)
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
