@G--sel
First STOP posting PII on a public internet forum where scammers seek new marks.
Next, if the 2019 return was rejected because your SS# was already in the system then you should have printed, ink signed and mailed in the return. Adding a form 14039 would also be wise.
Here’s what happens if you learn you are a victim of tax-related identity theft. For example, your e-filed return rejects because of a duplicate tax filing with your Social Security number, and you report the incident to us:
- You should
- File a paper tax return if you are unable to e-file
- Complete Form 14039 - Identity Theft Affidavit https://www.irs.gov/pub/irs-pdf/f14039.pdf, attach it to the back of your completed paper tax return and mail to the IRS location based upon the state you reside.
- You'll receive a letter from the IRS acknowledging the IRS received your Form 14039
- Your case will be assigned to our ‘Identity Theft Victim Assistance’ organization where it will be researched and resolved by an employee with specialized identity theft training.
- The IDTVA organization will work to resolve your identity theft case by:
- Assessing the scope of the issues and trying to determine if your identity theft issue affects one or more tax years.
- Addressing all the issues related to the fraudulent return. This includes determining if there are additional victims, who may be unknown to you, listed on the fraudulent return.
- Researching the case to verify and authenticate all the names, addresses and SSNs are accurate or fraudulent.
- Conducting a case analysis to determine if all outstanding issues were addressed.
- Ensuring your tax return is properly processed and if you are due a refund, releasing your refund.
- Removing the fraudulent return from your tax records.
- Marking your tax account with an identity theft indicator, which completes our work on your case and helps protect you in the future.
- You will receive notification that your case has been resolved. This is generally within 120 days, but complex cases may take 180 days or longer.
- Certain tax-related identity theft victims will be placed into the Identity Protection PIN program and annually receive a new, six-digit IP PIN.
