In the My Info section of the program when you added a dependent make sure that their birthdate is correct, you indicated that they lived in your home for the whole year, they did NOT provide for over one-half of their own support and that there was not another person in the household who also supported the child.
After verifying the information, look at the federal tax return, Form 1040 Line 30. Is their $500 Recovery Rebate Credit included on Line 30?
Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.
If there is no credit being shown on the tax return for the child, delete the dependent and re-enter.
