1) Don't EVER post personal information in here. This is a PUBLIC forum that the entire world can see...it is not Customer Support.
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Depends on what type of tax payment you made, and for what tax year.
2) If you are looking at your 2019 tax year, and you paid your balance due for that year, then the Balance due doesn't change......it always reflects what you owed at the time you filed that tax return....just like if you had filed by mail.....and TTX doesn't get feedback form the IRS or state when you make any payments.
3) If you are talking about pre-paying some income taxes for 2020, usually Quarterly Estimated taxes....those pre-payments against your expected 2020 taxes are entered on the Deductions&Credits page in the Federal section of the tax software. Both Federal and State tax prepayments are entered on that page, as are any refunds form the prior year that you had rolled over to 2020 taxes from a prior year's taxes.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
