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Get your taxes done using TurboTax
" TT is the one creating the amount of money that we have to pay or receive,....."
".....how to say that it is not a part of IRS? "
The tax laws passed by Congress are what created the amount of money you pay or receive back as a tax refund. TurboTax is not a part of the IRS in any way.
There is a huge difference between a software company that provided the software for you to prepare your do-it yourself income tax return, and the Internal Revenue Service --which is a part of the federal government that collects tax from the people of the U.S.
TurboTax is a business owned by Intuit. It is NOT part of the IRS or part of the government, and does not write or make the tax laws. TurboTax and other tax software companies write software that you can use to prepare a tax return. The tax software on the market must undergo testing and approval by the IRS. The software is programmed to comply with all of the federal and state tax laws so that you can prepare your own return using a computer program instead of sitting down with paper forms, a sharp pencil with a good eraser, a calculator, and a 108 page !RS instruction book.
It is a software program. The results of using the software depend on the data entered by the user. If you enter something incorrectly, or leave out information, or enter it in the wrong place, then the results will be incorrect. When you use a software program you have to check your own entries to make sure you did not have typos, misplaced zeros, misplaced decimals, etc., etc. etc. If you use a pencil and paper to prepare your return, and make a mistake--the mistake is yours. If you use software and make a mistake--that mistake is also yours. And it can cost you money. That's why you have to check everything carefully and ask questions before you file if something confuses you.
Your tax due or tax refund was the result of data you entered into a software program. The program based those results on tax laws passed by Congress.
Once you file your tax return, the software is done. No information is provided to TurboTax from the IRS after you file. TurboTax never knows if you received your refund or paid your tax due.
TT does not update after your return has been accepted. Your account will always show the result of the return you prepared using the software. TurboTax never knows if you received your refund —or how, when or even if you paid tax due. Your proof that you paid your tax will be your own bank/credit card records.
All that being said----is there a problem with a tax return you filed that you need help with?