Get your taxes done using TurboTax

Other have reported this problem too..

 

Assuming you are in the exact-same "Online" tax account you used in prior years.

 

....you may need to start thru the first steps of preparing your 2020 tax return, just minimal information that the software takes you thru.

 

Then click on "Tax Home"  (NOT Documents) , and then, scroll down the page:

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PriorYearDocs_1.png

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*