@Ts937km wrote:
yes that is what I did. I tried both my accounts. My really old one and the newer one for the last 5 years or so.
on both I get.
This license code has already been associated with an account. Please check that account and look for it in Downloads.
‘’thanks.
Assuming this is for the 2020 TurboTax desktop edition, the CD should have the license code. Or the license code should be displayed on the 2020 download in the download account.
If you cannot get the code to work then you will need to contact TurboTax support for assistance.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
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