Get your taxes done using TurboTax

@jdsmith041671 You can have that discussion with customer support.  We cannot help with refunds in the user forum.  However, if you chose to have your TurboTax fees deducted from your federal refund, you did agree to the refund processing fee so that the third party bank would extract your fees and send you the remainder of your refund.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**