I don't think it shows all the left menu until you actually get into the 2020 tax preparation...when you first log in, all it shows is "Tax Home" and in many, but not all accounts. "Documents"
Another reason may be that you are using a narrow screen device......where you click on the hamburger stack in the upper left to get the left menu to appear.
(Never prepare your taxes on a phone...too many things missed. But that's just a personal a opinion based on umpteen thousands of users who messed up because they didn't see everything on the horribly limited phone display)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
