@DoninGA wrote:
@Dell93 wrote:
Stop lying! That’s false! Y’all want $30 to Abe’s old files.I’ve tried all morning and even talked to someone. Stop being a with the bs.
Where are you seeing this price of $30??? I just downloaded a 2018 PDF from my online account with no issues and no request for payment.
I know that if you use the free online version, your tax data file is locked on October 15 of the year after (for a 2018 return, the tax data file is locked on October 15, 2019). I assume the PDF is also locked. Your files are not locked if you use paid versions. For example, if you use a paid version for 2018, your file will not be locked until October 15, 2020 (2 years later) and it will remain unlocked as long as you continue to use paid versions.
@DoninGA perhaps you are using a "paid" version.
You always have the opportunity of downloading your tax data file and your PDF before October 15. If you don't, and you need the file later, you may indeed need to pay for an online program. If you end up paying for Turbotax Plus Online for 2020, then all your files will be unlocked until October 15, 2022, and they will stay unlocked if you use Plus or higher for 2021, etc.
This is Turbotax' marketing decision. We on this board can't change it. If you have special circumstances, you can call customer support and ask for an exception. And honestly, if your threat is that you will stop using the Free version of Turbotax in the future, I don't think the company will lose sleep over that.
