@porschefan911 wrote:
Hello,
This link is not working for me. My payment to the IRS was never sent. When I use this link to get answers, it tells me it cannot help me. I call into Intuit, and the recording says it cannot find my account and hangs-up. This is ridiculous! How do I get an answer to my question???
TurboTax does not send any type of tax payment to the IRS or to a State.
If you selected to pay the federal taxes owed by direct debit from your bank account, the routing and account number you enter is included on the federal tax return that you e-filed to the IRS.
The IRS debits your account after they receive the tax return.
If you selected to pay the federal taxes owed with a check or money order, you needed to print the payment voucher, Form 1040-V, and mail the voucher with your payment to the IRS.
Or you could have paid any federal taxes owed on the IRS payment website - https://www.irs.gov/payments
Did you e-file your tax return and was it accepted?
You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".
After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
What is the status of the e-filed federal tax return? If the status is anything other than Accepted the tax return was not e-filed. If you did not print and mail the federal tax return then the return was never filed.
To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
A 2019 tax return can only be printed and mailed, it cannot be e-filed.
Print, sign, date and mail the tax return to the IRS. Include with the mailed return any forms W-2 and 1099 which have taxes withheld. Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
Or -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
Or -
On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us
