@hubailey wrote:
account seems correct. can get online process, but can't get product download for windows [code removed]
Is the software you purchased in your download account and if so can you download the software - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts
If the software is not shown in your account or you cannot download the software contact TurboTax support for assistance - https://support.turbotax.intuit.com/contact/
