The only other thing I can think of, is the rare need for the secondary/internal Administrator setting...I would suspect you folks have already been thru that, but I'll post it anyhow. This is not the initial installation of the program as Administrator, but is after the program has already been installed
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1) right click TurboTax 2020 icon
2) Select … Properties
3) Select the Compatibility tab
4) In the "Settings" box … check the box to "Run this program as an administrator"
5) Apply...OK...then restart the program and try again
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Later thought: That does result in one new & annoying startup screen about the program making changes to your computer...every time you start it up. (or at least the two times I used it on my already working 2019 software, before removing the checkbox selection to get back to normal)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
