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@DoninGA wrote:

Yes, I tried that procedure and it did not affect the problem whatsoever.


I tried that procedure as well and it is certainly not a viable workaround for our issue. 

 

All I see is a blank, white activation screen; there is no frozen blue dot which suggests that the server might have been reached but the rest of the box was not actually visible (until the resolution was changed). 

 

It is tough to figure how the changing the screen resolution would resolve server connection issues.