TurboTax never knows how, when or even if you paid your tax due and cannot check on it for you. Were the checks not cashed? Your own bank/credit card records are your only proof that you paid your tax due.
Did you use a mailing service such as certified mail so you would know the envelopes were received?
It is also possible that with the backlog at the IRS due to the pandemic that your IRS account is simply not up to date at this time.
And....you do not say how long ago you mailed your payments. The IRS is way behind in opening mail.
Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:
IRS operational status and alternatives
Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File.
We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.
Do not file a second tax return or contact the IRS about the status of your return.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
