The posts with a 2019 date on them are actually older posts that got migrated to this new forum layout and may not apply to current versions. My Account was in older online versions. Actually 2019 and prior online accounts are now closed. What year do you need to prepare? If you are using the Online version it won't open until early December so keep checking back. When you log into your same account it should automatically transfer from 2019.
How to Transfer into the Online version
https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...
Or are you using the Desktop CD/Download program installed on your computer? You need the data file ending in .tax2019 on your computer to transfer into the 2020 Desktop program.
How to Transfer into the Windows Desktop program
https://ttlc.intuit.com/community/entering-importing/help/transfer-last-year-s-return-to-turbotax-fo...
